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Rhu & Shandon Community Council

Contract Tracing Scam

Added on 21 September 2020

Be aware that scammers are already exploiting the Protect Scotland App.  They contact the general public advising them that they have been in near contact with someone who has tested positive with Coronavirus and as such you must get a test and self- isolate.
Scammer’s are thereafter asking for payments for booking tests / sending out testing kits by post / courier etc.

NHS Scotland Contact Tracers will:

  • in some cases, send a?text to let you know that you will be receiving a call from NHS Scotland??(if mobile is available)
  • call from a single, national telephone number - 0800 030 8012
  • always introduce themselves, tell you why they are contacting you and address you by your name
  • give you the option to call back the above number to provide reassurance that the service is legitimate

Be aware that phone numbers can be spoofed. Consider phoning back using a different phone from the one your received the call. Call will be received on mobile, if concerned phone back on landline.

Contact Tracers will never ask you:

  • for information other than your movements and the people you have been physically close to
  • to phone a premium rate number
  • to make a purchase, payment or donation
  • for your medical history unrelated to coronavirus
  • for your bank details
  • for your social media identities or login details, or those of your contacts
  • for your passwords or PIN numbers, or to set up any for control of your computer, smartphone or tablet, or to download anything
  • to visit a website that does not belong to NHS Scotland or the Scottish Government

For further information please go to the external link below.

Anyone with information can contact

  • Police Scotland on 101,
  • Advice Scotland on 0808 164 6000 or
  • contact Crimestoppers anonymously on 0800 555 111